general terms

In contracts in which the supplier delivers the goods to the consumer, the risk of loss or damage to the goods is transferred to the consumer when he or a third party designated by the consumer and different from the carrier has acquired physical possession of the goods. However, the risk is transferred to the consumer upon delivery to the carrier, if the carrier has been instructed by the consumer to transport the goods and this option has not been offered by the supplier, without prejudice to the consumer's rights vis-.-Vis the carrier.

All content of the online store, including distinctive titles, marks, images, graphics, photographs, drawings, texts, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and insignia listed and describing the online store under the trademark www.puntosjewellery.gr or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any case provide a license or right to use them by third parties.

The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. It is obliged not to use the online store with the trademark www.puntosjewellery.gr for: 1. sending, publishing, sending by email or transmission by other means of any content that is illegal for any reason, causes illegal insult and damage to the COMPANY or to any third party that infringes on the confidentiality or confidentiality of any person's information; 3. sending, publishing, emailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of work covered by, or covered by, confidentiality agreements); , publishing, emailing, or otherwise transmitting any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any computer software or hardware , 6. intentional or unintentional violation of it applicable law or regulations, 7. harassing third parties in any way; 8. collecting or storing personal data about other users.

The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are included in the online store does not imply that the COMPANY approves or accepts the content their.

The COMPANY, created this website with the sole purpose of serving their customers. The website www.puntosjewellery.gr is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPH). The company has adapted to the GDPR framework.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website www.puntosjewellery.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.

Personal data is information that identifies you directly or indirectly. Indirectly means in conjunction with other information, such as your name, mailing address, e-mail address and telephone number, or a unique device identification number.

The online store designed  its website so that its users can visit it without having to reveal  their identity unless they wish. Wanted   from   its visitors   our website, to provide us with their personal data only on   In case they want to order a product (s), register on the website  and / or send an email to puntosjewellery@gmail.com

The online store collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from the online store, (3 ) information that the user gives us in entries of competitions that take place from time to time, (4) information that the user gives us for activation of telephony and Internet services, (5) information that the user gives us when connecting through another platform (ios applications , android, Facebook, Google). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order. Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. The online store makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case , (iii) for new or alternative products offered by the online store, (iv) its special offers, (v) activation of telephone or Internet service, (vi) receipt of gifts after a lottery. You can choose whether or not you want to receive such communications from the online store by sending your request via email to the email address puntosjewellery@gmail.com

Access to Information. Every order processing requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the debit of which proof of identification of legal holder is required for the first and only time is ensured in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of the online store. The submission of your personal data by you means that you consent to this data being used by the employees of www.puntosjewellery.gr for the reasons mentioned above. Www.puntosjewellery.gr requires its employees and the maintainers of its website to provide its customers with the level of security mentioned in this Privacy Statement. In no other case can the online store share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data, which has been collected online without your prior consent (for example in case of a court decision).

We will use your personal data for the purposes described above. We do not collect or process more or any other type of personal data than is necessary to fulfill this purpose. We will only use personal data in accordance with the terms of this privacy policy, unless you have specifically provided your consent to another use of your personal data. If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in this consent, we will notify you in advance and, in cases where the processing is done with your consent, we will use your personal data for a different purpose only with your permission.

Use of Customer Data for Advertising Purposes In order to continually improve and enhance our services, we may send you email marketing messages related to our business, which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. Sending a message to the mobile phone number, which you have stated to us during your order, is done in order to inform you about the progress of your order. You can choose from the account you have created on our website whether or not you want to receive advertising / promotional material via message. - Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. However, for existing customers, we may use the email address we received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have used. interested. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive.

Legal Obligations and Legal Defense We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing the loss, fraud, or any other misuse of our services and information systems. We may also use your personal data for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.

This privacy policy also applies to the use of our website www.puntosjewellery.gr ("Website"), with the following mechanisms and features related to privacy.

- Necessary Cookies. They allow the execution of basic functions of the site, such as adding products to the cart, storing products in the wishlist, electronic payment. Without these necessary Cookies, the smooth operation of the e-eshop is immediately affected, your personal navigation experience is limited and basic e-commerce functions are under-operated.

- Functionality cookies. These cookies remember your preferences when you browse our website, so that we can suggest the right products based on your needs, thus helping you to find much more easily what you are looking for.

- Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages they visit most often, inform us if they encounter a problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. Used only to improve the operation of www.puntosjewellery.gr.

- Advertising Cookies. These cookies are used to provide ads related to you and your interests. They are also used to send advertisements or offers that best meet your needs, thus reducing unwanted and meaningless advertising messages. They also help us measure the effectiveness of our advertising campaigns.

- Cookies Analytics. They are a subset of the Cookies functionality and enable us to evaluate the effectiveness of the various functions of our website, thus constantly improving the experience we offer you.

Third party vendors, including Google, may display the Company's ads on websites on the Internet, use cookies to update, optimize and display ads based on the user's previous visit to the website www.puntosjewellery.gr.

Www.puntosjewellery.gr may also use cookies from your previous visit to its website for repetitive marketing.

You can choose to opt out of such use of cookies by Google by clicking here. You can also set your Browser (chrome, firefox edge etc), it notifies you every time before a cookie is downloaded and you decide to download or reject it. In this case, keep in mind that you may not be able to take full advantage of it.

Www.puntosjewellery.gr may use the functions of Google Analytics for display ads (eg, repeat marketing, Google Display Network appearance reports, etc.). Using them Ad settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads. Here are the available ones opt-out options Google Analytics for the web.

Www.puntosjewellery.gr complies with Interest based advertising policy Google AdWords and Restrictions on sensitive categories and:
Www.puntosjewellery.gr and third party vendors, including Google, use cookies together (such as the Google Analytics cookie) to update, optimize and display ads, according to previous visits of some users to its website, to execute reports on how www.puntosjewellery.gr ads are displayed, other uses of advertising services, interactions with these ad impressions and advertising services related to visits to www.puntosjewellery.gr. Www.puntosjewellery.gr may use data from Google interest-based advertising or common third-party data (such as age, gender and interests) with Google Analytics.

We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will take effect as soon as the revised Cookies Policy is available on our website.
Third party advertisers and other companies we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.

In connection with any reorganization, restructuring, merger or sale or other transfer of assets (collectively "Business Transfer"), we will transfer data, including personal data, on a reasonable scale and as necessary to the Business Transfer, provided that the recipient agrees to respect your personal data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and will inform the affected parties before the personal data becomes subject to a different privacy policy.

The Company will not collect or process personal data of children under the age of 16 unless parental consent has been given, in accordance with applicable local law. If we notice that a child's personal data has been collected by mistake, we will delete this data without undue delay.

In some cases, we may process specific categories of personal data about you ("sensitive data"). Sensitive data is defined as personal data that reveals racial or ethnic origin, political views, religious or philosophical beliefs, trade union affiliation, genetic data, biometric data for the purpose of identifying a natural person, health or sexual orientation or sexual orientation. . For example, we may process sensitive data that you have made public. We may also process sensitive data, as appropriate, to support, pursue or defend legal claims. We may also process your sensitive data if you have freely given your prior express and separate consent, in a specific context for a specific purpose.

Www.puntosjewellery.gr allows its users to correct, change, supplement or delete data and information submitted to www.puntosjewellery.gr. If you choose to delete an information, e-shop.gr will act to delete this information from its files immediately. For the protection and safety of the user www.puntosjewellery.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact e-shop.gr via www.puntosjewellery.gr or via e-mail at puntosjewellery@gmail.com. The change or correction of your personal data can also be done through the registration page of www.puntosjewellery.gr. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.

We maintain the appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to secure the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise are processed differently. Our information security policy procedures are closely aligned with widely accepted international standards and are regularly reviewed and updated whenever necessary to meet our business needs, technology changes and regulatory requirements. Access to your personal data is granted only to staff or direct partners with the Company who are required to have such information to service orders. In case of violation of data containing personal data, the Company will comply with the applicable legislation regarding the notification of the violation.

 

"Recognizing the importance of the security of electronic payments, EveryPay is a licensed Payment Institution by the Bank of Greece (decision no. 280/3 / 23-7-2018 Government Gazette B 3010 / 25-7-2018), and manages transaction data securely card payments, in accordance with the regulatory framework of the card security management standard. Everypay is certified according to the PCIDSS security standard. All Everypay services are provided through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security flaw for VISA & MasterCard. The Payer will then have to enter his personal secret code, in order to successfully complete the transaction "

 

The terms and conditions described in this policy apply to all products purchased from our online store in Greece via the internet on the website  www.puntosjewellery.gr

If you wish to cancel your order please send us an email within 1 day of completing the order at puntosjewellery@gmail.com or call us at +306908338660.

If you wish you can return products Shipping costs are borne exclusively by the customer. The charge for transporting your products depends on the postal code of your area and the weight of the goods.

Returns are only accepted if the products you wish to return are in the same condition in which you received them and are accompanied by the retail receipt or invoice. The right of withdrawal may not be exercised for goods manufactured according to the specific specifications of the consumer or clearly individualized for the specific consumer.

The return of the returned products will be possible only from the address that you had stated from the beginning for their shipment and which you have indicated to us in writing

The returned products are sent to the address of the company that is: PUNTOS JEWELERY  EVANGELISTRIAS 22 PC 10560 ATHENS GREECE CONTACT PHONE +306908338660

Within 14 days from the receipt of the returned products by the COMPANY, and if they are in their original condition without being damaged or damaged, our company will return to the customer the amount of the value of these products, which the customer has been charged using the same means of payment used by the customer for the original transaction (unless the customer has expressly agreed otherwise). In any case, the return of the return of the returned products will take place after you inform us in writing about the request for the return of the products, by sending an email to puntosjewellery@gmail.com, And we accept their return provided that the products have been delivered to the cooperating transport company.

If the returned product has been damaged or damaged by the fault of the customer or its value has been reduced by handling that was not necessary to determine the nature, characteristics and operation of the products, our company will assess the value of the damage and the amount of the reduction of value and in case the COMPANY is obliged to make a refund to the customer, the corresponding amount of the loss will be deducted from the total amount of the refund.

Except for the rights provided by the return policy, all rights applicable to consumers are recognized in each case under the applicable provisions and laws relating to the contract of sale, as well as any rights arising in connection with the product warranty terms. .

 Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via email, in order to let us know if you wish, under these conditions, the completion of your order. Our Company does not bear any responsibility for any situation that is beyond its own fault and will do everything humanly possible for your best service.

Www.puntosjewellery.gr reserves the right to modify or renew the available products, the sale prices and the other terms and conditions of the transactions. Our Company undertakes the obligation to update this text for any change or addition.

 The Consumer Code of Ethics for E-Commerce as formulated based on the Ministerial Decision of the Minister of Economy and Development in the Government Gazette of the Hellenic Republic (22/03/2017, No. 969), is published by our online store www.puntosjewellery.gr and you can read it in full by clicking here

Our Company may, in its sole discretion, immediately terminate any agreement with you under these terms at any time, informing you and / or, in the event that you have a login account, canceling your membership and access to the account your. Our Company may even suspend the use, on your part, of its Services, without notice at any time, without having any responsibility towards you.

By these terms you accept that the unauthorized use, by you, of its Services may lead to irreparable damage to our Company and / or its licensors and associates, for which any financial compensation would be insufficient. Therefore, in the event of such unauthorized use, we and our licensors / associates (as the case may be) will have the right to seek, in addition to any other available legal remedies, immediate action against you, prohibiting you from any further use of the COMPANY Services.

The invalidity or non-enforceability of any provision (in whole or in part) of these terms will not affect the validity or enforceability of the other provisions (in whole or in part). All or part of any provision deemed by a competent court to be invalid or inapplicable shall be deemed to have been deleted from these terms.

These terms apply to you personally. You may not assign these terms, in whole or in part, to any third party without our prior written consent.

These terms represent the entire agreement between us and you and supersede all and any prior terms, conditions, agreements and arrangements regarding your use of the COMPANY Services.

We will act immediately in the event that there are indications that User Content violates these terms. In case you know or suspect that any illegal activities are taking place, or you know or suspect that works belonging to you have been violated, please write to us at puntosjewellery@gmail.com , and note your letter for the attention of our "Legal Advisor".

Any omission by us to impose any of these terms will not constitute a waiver of them or the right to impose any of these terms at a later stage.

Any person who is not a party to these terms will have no right to enforce any provision of these terms.

Regardless of the country from which you access or use the COMPANY Services, to the extent permitted by law, these terms and your use of the Services of our website should be regulated in accordance with its laws. Greece and will be deemed to have submitted to the exclusive jurisdiction of the courts of Patras, Greece, for the resolution of any disputes that may arise under this.

In case you need more information about our products or have any suggestions on how our Company's services can be improved, please contact us by email: puntosjewellery@gmail.com . Alternatively, you can write to us at: 22 Evangelistrias str., Athens 10560, noting the letter to our "Legal Advisor".