Returns policy
The terms and conditions described in this policy apply to all products purchased from our online store in Greece via the internet on the website
If you wish to cancel your order please send us an email within 1 day of completing the order at or call us at +306908338660.
If you wish you can return products Shipping costs are borne exclusively by the customer. The charge for transporting your products depends on the postal code of your area and the weight of the goods.
Returns are only accepted if the products you wish to return are in the same condition in which you received them and are accompanied by the retail receipt or invoice. The right of withdrawal may not be exercised for goods manufactured according to the specific specifications of the consumer or clearly individualized for the specific consumer.
The return of the returned products will be possible only from the address that you had stated from the beginning for their shipment and which you have indicated to us in writing
The returned products are sent to the address of the company that is: PUNTOS JEWELERY  EVANGELISTRIAS 22 PC 10560 ATHENS GREECE CONTACT PHONE +306908338660
Within 14 days from the receipt of the returned products by the COMPANY, and if they are in their original condition without being damaged or damaged, our company will return to the customer the amount of the value of these products, which the customer has been charged using the same means of payment used by the customer for the original transaction (unless the customer has expressly agreed otherwise). In any case, the return of the return of the returned products will take place after you inform us in writing about the request for the return of the products, by sending an email to, And we accept their return provided that the products have been delivered to the cooperating transport company.
If the returned product has been damaged or damaged by the fault of the customer or its value has been reduced by handling that was not necessary to determine the nature, characteristics and operation of the products, our company will assess the value of the damage and the amount of the reduction of value and in case the COMPANY is obliged to make a refund to the customer, the corresponding amount of the loss will be deducted from the total amount of the refund.
Except for the rights provided by the return policy, all rights applicable to consumers are recognized in each case under the applicable provisions and laws relating to the contract of sale, as well as any rights arising in connection with the product warranty terms. .
 Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via email, in order to let us know if you wish, under these conditions, the completion of your order. Our Company does not bear any responsibility for any situation that is beyond its own fault and will do everything humanly possible for your best service. reserves the right to modify or renew the available products, the sale prices and the other terms and conditions of the transactions. Our Company undertakes the obligation to update this text for any change or addition.
 The Consumer Code of Ethics for E-Commerce as formulated based on the Ministerial Decision of the Minister of Economy and Development in the Government Gazette of the Hellenic Republic (22/03/2017, No. 969), is published by our online store and you can read it in full by clicking here
general provisions
Our Company may, in its sole discretion, immediately terminate any agreement with you under these terms at any time, informing you and / or, in the event that you have a login account, canceling your membership and access to the account your. Our Company may even suspend the use, on your part, of its Services, without notice at any time, without having any responsibility towards you.
By these terms you accept that the unauthorized use, by you, of its Services may lead to irreparable damage to our Company and / or its licensors and associates, for which any financial compensation would be insufficient. Therefore, in the event of such unauthorized use, we and our licensors / associates (as the case may be) will have the right to seek, in addition to any other available legal remedies, immediate action against you, prohibiting you from any further use of the COMPANY Services.
The invalidity or non-enforceability of any provision (in whole or in part) of these terms will not affect the validity or enforceability of the other provisions (in whole or in part). All or part of any provision deemed by a competent court to be invalid or inapplicable shall be deemed to have been deleted from these terms.
These terms apply to you personally. You may not assign these terms, in whole or in part, to any third party without our prior written consent.
These terms represent the entire agreement between us and you and supersede all and any prior terms, conditions, agreements and arrangements regarding your use of the COMPANY Services.
We will act immediately in the event that there are indications that User Content violates these terms. In case you know or suspect that any illegal activities are taking place, or you know or suspect that works belonging to you have been violated, please write to us at , and note your letter for the attention of our "Legal Advisor".
Any omission by us to impose any of these terms will not constitute a waiver of them or the right to impose any of these terms at a later stage.
Any person who is not a party to these terms will have no right to enforce any provision of these terms.
Regardless of the country from which you access or use the COMPANY Services, to the extent permitted by law, these terms and your use of the Services of our website should be regulated in accordance with its laws. Greece and will be deemed to have submitted to the exclusive jurisdiction of the courts of Patras, Greece, for the resolution of any disputes that may arise under this.
In case you need more information about our products or have any suggestions on how our Company's services can be improved, please contact us by email: . Alternatively, you can write to us at: 22 Evangelistrias str., Athens 10560, noting the letter to our "Legal Advisor".